Privacy Policy

At Big Block Diesel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services in Abbotsford, British Columbia.

1. What Information We Collect

We may collect the following types of personal and business-related information:

• Contact details (e.g., name, phone number, email address)

• Vehicle and fleet information (e.g., make, model, service history)

• Service requests and inquiry details

• IP address and website usage data (when you use our website)

We collect this information when you:

• Fill out our contact form

• Request service or maintenance

• Subscribe to updates or email communications

• Interact with our website or social media

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2. How We Use Your Information

We use your information to:

• Respond to service inquiries or contact form submissions

• Schedule repairs and maintenance

• Manage your fleet’s service history

• Send reminders and follow-ups

• Improve our services and website experience

• Comply with legal or regulatory obligations

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3. Sharing Your Information

We do not sell or trade your personal information. We may share it only in the following situations:

• With service providers or subcontractors working on your vehicle (only as needed)

• With legal or regulatory authorities when required by law

• With website or IT providers to maintain our online systems

All third-party providers we work with are expected to follow strict privacy and data protection standards.

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4. How We Protect Your Data

We take data security seriously and implement reasonable safeguards to protect your information, including:

• Secure servers and data storage

• Limited access to sensitive data

• Regular software and system updates

While we strive to protect your data, no method of transmission over the internet is 100% secure.

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5. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Withdraw consent for future communication

• Ask us to delete your data (when no longer required)

To exercise your rights, please contact us directly at (604) 425-4466.

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6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve performance and track visitor behavior (e.g., Google Analytics). You can adjust your browser settings to block or delete cookies at any time.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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8. Contact Us

If you have any questions about our privacy practices or want to access or update your information, please contact us:

Big Block Diesel

30321 Fraser Hwy #2

Abbotsford, BC V4X 1T3
Phone: (604) 425-4466